What makes the Mancíní brand stand out?

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Mancíní embodies the essence of quiet luxury, appealing to the discerning individuals who appreciate the subtleties of refined elegance. Our commitment to unparalleled craftsmanship, innovative design, and the use of premium materials ensures that every collection is a testament to timeless sophistication and contemporary trends, making every piece a discreet symbol of status and taste.

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When does my order ship out?

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Orders are shipped out within 3 weeks from the date of purchase. Each Mancíní product undergoes intense craftsmanship and meticulous design, making it a unique masterpiece that is almost impossible to replicate. This commitment to quality and individuality necessitates a 3-week period to ensure that your item meets our exacting standards. Additionally, this timeframe allows us to conduct a final, thorough inspection, ensuring that what you receive is nothing short of perfection.

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Why are Milano Mancíní's colors exclusively black and white?

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The distinctive black and white color palette of Milano Mancíní pays homage to the founders' personal story, reflecting a deep, sentimental bond. Black, being the favorite color of Mancíní's wife, and white, his own preferred shade, inspired the brand's aesthetic. This choice is a testament to their enduring love and the brand's foundation on meaningful, personal narratives.

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Do you offer international shipping?

Yes, we are pleased to offer international shipping. Shipping times and costs vary depending on the destination. Please visit our shipping information page for detailed information about shipping to your location.

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Why do my billing and shipping address have to match?

We require that your billing and shipping address match as an additional step to prevent credit card fraud. Furthermore, this policy helps to streamline our verification process, ensuring a smoother and more secure transaction for all our customers. It's part of our dedication to safeguarding the integrity of your purchasing experience.

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I changed my mind. I wish to get a refund or make an exchange.

Milano Mancíní will gladly facilitate an exchange for online store credit only. If you wish to exchange an item, please initiate the process by filling out the return form included in your order shipment confirmation within 2 days of receiving your shipment. It is important to contact us before sending the item back, as packages sent without prior communication will not be accepted. Items eligible for exchange must be returned in perfect, new condition with all original tags attached. Milano Mancíní must receive the returned item within 7 days of return authorization. Please be aware that T-Shirts, Accessories, and Sale Items are not eligible for return or exchange.

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How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website to track the delivery status of your purchase.

How can I contact customer service? Our customer service team is available to assist you with any inquiries.

You can reach us via email at milanomancini@hotmail.com, or through our website's contact form. We strive to respond to all queries within 24 hours.